Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Also Known As:

Administrative Clerk (Admin Clerk) Clerical Aide Clerical Assistant Clerk General Clerk Office Assistant Office Clerk Office Services Specialist Office Support Assistant

Wages

Hourly

Annual wages for Office Clerks, General in United States

Job Outlook Bright

New job opportunities are very likely in the future

United States 2034 Projected Employment

2,468,200

-7% Change From 2024

Explore Office Clerks, General video

Tasks you might complete in a day.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Answer telephones, direct calls, and take messages.
Review files, records, and other documents to obtain information to respond to requests.
Process and prepare documents, such as business or government forms and expense reports.
Train other staff members to perform work activities, such as using computer applications.
Count, weigh, measure, or organize materials.
Deliver messages and run errands.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Compute, record, and proofread data and other information, such as records or reports.
Complete and mail bills, contracts, policies, invoices, or checks.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Complete work schedules, manage calendars, and arrange appointments.
Complete work schedules, manage calendars, and arrange appointments.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Troubleshoot problems involving office equipment, such as computer hardware and software.
Compute, record, and proofread data and other information, such as records or reports.
Inventory and order materials, supplies, and services.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Monitor and direct the work of lower-level clerks.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Subject areas you may need to master.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Strengths you may need in this role.

Repairing - Repairing machines or systems using the right tools.
Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
Management of Financial Resources - Making spending decisions and keeping track of what is spent.
Mathematics - Using math to solve problems.
Active Learning - Figuring out how to use new ideas or things.
Learning Strategies - Using the best training or teaching strategies for learning new things.
Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
Social Perceptiveness - Understanding people's reactions.
Persuasion - Talking people into changing their minds or their behavior.
Management of Material Resources - Managing equipment and materials.
Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
Operations Analysis - Figuring out what a product or service needs to be able to do.
Time Management - Managing your time and the time of other people.
Operation and Control - Using equipment or systems.
Equipment Maintenance - Planning and doing the basic maintenance on equipment.
Speaking - Talking to others.
Instructing - Teaching people how to do something.
Service Orientation - Looking for ways to help people.
Science - Using scientific rules and strategies to solve problems.
Technology Design - Making equipment and technology useful for customers.
Installation - Installing equipment, machines, wiring, or computer programs.
Management of Personnel Resources - Selecting and managing the best workers for a job.
Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Quality Control Analysis - Testing how well a product or service works.
Systems Evaluation - Measuring how well a system is working and how to improve it.
Programming - Writing computer programs.
Writing - Writing things for co-workers or customers.
Reading Comprehension - Reading work-related information.
Active Listening - Listening to others, not interrupting, and asking good questions.
Coordination - Changing what is done based on other people's actions.
Negotiation - Bringing people together to solve differences.
Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
Written Expression - Communicating by writing.
Static Strength - Lifting, pushing, pulling, or carrying.
Memorization - Remembering words, numbers, pictures, or steps.
Rate Control - Changing when and how fast you move based on how something else is moving.
Visualization - Imagining how something will look after it is moved around or changed.
Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
Explosive Strength - Jumping, sprinting, or throwing something.
Manual Dexterity - Holding or moving items with your hands.
Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
Arm-Hand Steadiness - Keeping your arm or hand steady.
Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Information Ordering - Ordering or arranging things.
Finger Dexterity - Putting together small parts with your fingers.
Glare Sensitivity - Seeing something even if there is a glare or very bright light.
Stamina - Exercising for a long time without getting out of breath.
Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Gross Body Equilibrium - Keeping your balance or staying upright.
Sound Localization - Noticing the direction that a sound came from.
Fluency of Ideas - Coming up with lots of ideas.
Mathematical Reasoning - Choosing the right type of math to solve a problem.
Speech Recognition - Recognizing spoken words.
Speech Clarity - Speaking clearly.
Dynamic Strength - Exercising for a long time without your muscles getting tired.
Trunk Strength - Using your lower back and stomach.
Category Flexibility - Grouping things in different ways.
Control Precision - Quickly changing the controls of a machine, car, truck or boat.
Problem Sensitivity - Noticing when problems happen.
Time Sharing - Doing two or more things at the same time.
Written Comprehension - Reading and understanding what is written.
Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
Flexibility of Closure - Seeing hidden patterns.
Number Facility - Adding, subtracting, multiplying, or dividing.
Selective Attention - Paying attention to something without being distracted.
Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
Oral Expression - Communicating by speaking.
Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
Night Vision - Seeing at night or under low light.
Hearing Sensitivity - Telling the difference between sounds.
Auditory Attention - Paying attention to one sound while there are other distracting sounds.
Speed of Limb Movement - Quickly moving your arms and legs.
Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Near Vision - Seeing details up close.
Peripheral Vision - Seeing something to your side when your are looking ahead.
Far Vision - Seeing details that are far away.
Spatial Orientation - Knowing where things are around you.
Originality - Creating new and original ideas.
Oral Comprehension - Listening and understanding what people say.
Deductive Reasoning - Using rules to solve problems.
Speed of Closure - Quickly knowing what you are looking at.